Backyard Golf Sim
Privacy Policy

Effective Date: August 1st, 2025

Backyard Golf Sim (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and mobile golf simulator rentals.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you book a rental or contact us.

• Event Information: Event type, date, location, and guest details as needed to provide our services.

• Website Data: Non-identifiable information such as IP address, browser type, and usage statistics through cookies or analytics tools.

 

2. How We Use Your Information

We use the information we collect to:

• Provide and manage your simulator rental.

• Process payments and send invoices/receipts.

• Communicate with you about bookings, inquiries, or support requests.

• Improve our website, marketing, and customer experience.

• Comply with legal, tax, or regulatory obligations.

 

3. Sharing of Information

We do not sell or rent your personal information. We may share data only in the following cases:

• With trusted third-party providers (e.g., payment processors, email services) who assist in running our business.

• When required by law, regulation, or legal process.

• To protect our rights, safety, or property, or that of our customers.

 

4. Data Storage & Security

• We store your personal information securely using appropriate safeguards.

• Access to data is limited to authorized personnel only.

• While we take strong measures, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request correction or deletion of your personal information (subject to legal and contractual obligations).

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at: info@backyardgolfsim.ca 778-392-8086

 

6. Cookies & Analytics

Our website may use cookies and third-party analytics tools to enhance functionality and track usage. You can disable cookies in your browser settings, but some features may not function properly.

 

7. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children.

 

8. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Backyard Golf Sim
Email: info@backyardgolfsim.ca
Phone: 778-392-8086
Location: Kelowna, BC